Thank you for shopping at philmace.com

Returns:

We want you to be completely satisfied with your purchase. If you’re unsatisfied for any reason, our return policy allows you to return the purchased item within [number of days, e.g., 30 days] from the date of purchase for a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it.

Please contact our customer service team at hello@philmace.com or 041 920 4584 to initiate a return. Please include your order number and the reason for the return.

Refunds:

Once we receive your item, our team will inspect it and process your refund. The refund will be credited to the original payment method within [number of days, e.g., 5 business days].

Exchanges:

If you would like to exchange an item, please get in touch with our customer service team. We will process the exchange once we receive the returned item.

Shipping:

The customer is responsible for paying shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items:

If you receive a damaged or defective item, please get in touch with us immediately. We will work with you to arrange a return, replacement, or refund.

Contact Information:

If you have questions about our returns and refund policy, please get in touch with us.