Thank you for shopping at philmace.com
We want you to be completely satisfied with your purchase. If you’re unsatisfied for any reason, our return policy allows you to return the purchased item within [number of days, e.g., 30 days] from the date of purchase for a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it.
Please contact our customer service team at email@example.com or 041 920 4584 to initiate a return. Please include your order number and the reason for the return.
Once we receive your item, our team will inspect it and process your refund. The refund will be credited to the original payment method within [number of days, e.g., 5 business days].
If you would like to exchange an item, please get in touch with our customer service team. We will process the exchange once we receive the returned item.
The customer is responsible for paying shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items:
If you receive a damaged or defective item, please get in touch with us immediately. We will work with you to arrange a return, replacement, or refund.
If you have questions about our returns and refund policy, please get in touch with us.